Executive Advising • Operations • Growth • Workforce Capability

B. M. Barnes

I help organizations and ventures turn direction into coordinated execution by connecting leadership, operational systems, business development, and workforce capability.

Professional Profile

Operations leadership that moves organizational direction into action

I am an operations leader with experience improving organizational performance, advising executives, directing complex operations, strengthening organizational systems, and supporting workforce execution across government, consulting, corporate, nonprofit, and mission-driven environments.

My experience includes multi-office regional operations, a 250-person research division, large organizational budgets, business development, program implementation, and executive decision support. Across employment, consulting, and entrepreneurship, I translate priorities into practical structures, accountable workflows, and leadership-ready information.

I work best where a mission is clear, the work is consequential, and leaders need a trusted partner who can assess what is required and help move it forward.

Capabilities

Connecting leadership, operations, growth, and workforce performance

These capabilities work together to help organizations turn priorities into coordinated execution, measurable performance, and sustainable growth.

Executive Advising

Equipping leaders with clear analysis, decision-ready reporting, and practical recommendations that turn priorities into coordinated action.

Operations and Implementation

Designing workflows, procedures, trackers, reporting structures, and implementation plans that improve accountability, continuity, and organizational performance.

Business Development

Assessing markets and opportunities, qualifying leads, strengthening strategic relationships, and building CRM-supported pipelines that position organizations for sustainable growth.

Workforce Capability

Aligning roles, communication, onboarding, candidate evaluation, and team support with leadership expectations so employees can perform effectively.

Consulting

Advising and implementation support for organizations moving from priorities to action

I work with leaders and organizations that need focused support to clarify priorities, strengthen operational systems, pursue growth opportunities, or move important initiatives through implementation.

Executive Advising and Decision Support

Providing leaders with objective analysis, practical recommendations, and decision-ready information to clarify priorities and determine the path forward.

Operational Assessment and Implementation

Assessing current processes, identifying operational gaps, and building the workflows, procedures, reporting structures, and implementation plans needed for coordinated execution.

Business Development Support

Researching markets and opportunities, qualifying leads, supporting strategic outreach and partnerships, and strengthening CRM-supported business development pipelines.

Workforce and Organizational Alignment

Evaluating workforce needs, candidate alignment, roles, communication, and team support practices to strengthen execution and organizational performance.

Ways to engage

Engagements may include defined consulting projects, ongoing executive advising, interim operational leadership, or implementation-focused contract work. Current work with Zane Networks includes executive advising, operational process development, HubSpot implementation, business development support, and candidate evaluation.

Explore a Consulting Engagement

Selected Experience

Experience applied across leadership, operations, growth, and workforce performance

My work across government, consulting, nonprofit, and corporate environments demonstrates how these capabilities intersect in practice.

Executive Advising · Operations and Implementation

Cyberstar, LLC — Chenega MIOS

Operations Manager, Senior

Leads operational coordination, executive reporting, and implementation support within a complex government modernization environment. Produces leadership-ready analysis and reporting, strengthens task accountability and workflow execution, facilitates operational planning and risk discussions, and develops the procedures, trackers, and knowledge transfer resources required for operational continuity.

Executive Advising · Operations and Implementation · Business Development · Workforce Capability

Zane Networks

Consultant and Executive Advisor

Advises the president of Zane Networks on growth opportunities, organizational processes, and implementation priorities. Leads business development research and opportunity assessment, spearheaded a potential partnership with Guidehouse, supports HubSpot and CRM implementation, and evaluates candidates to inform hiring decisions.

Executive Advising · Operations and Implementation

U.S. Department of Housing and Urban Development

Management and Program Analyst

Served as a senior advisor on administrative operations, contract analysis, and interagency workflow improvements. Delivered policy evaluations and executive recommendations to senior leadership while leading performance tracking and process improvements aligned with agency-wide goals.

Operations and Implementation · Workforce Capability

Guidehouse

Associate Director, Regional Administration and Operations

Managed operations across multiple regional offices and led a 15-member support team. Implemented operational improvements that reduced service delays by 60% and increased productivity by 10%.

Operations and Implementation · Workforce Capability

Institute for Defense Analyses

Division Administrative and Operations Manager

Directed operations for a 250-person division and supervised 15 administrative professionals. Oversaw compliance, procurement, facilities, consultant and vendor expenditures, and requisitions while implementing improvements that reduced operational delays by 50%.

Operations and Implementation · Workforce Capability

DC Bar Foundation

Programs and Operations Manager

Oversaw business operations, scheduling, communications, and employee onboarding. Managed grant and operating budgets and implemented a cloud-based document management system that strengthened operational efficiency, information accessibility, and security.

Operations and Implementation · Workforce Capability

UnitedHealth Group

Manager, Corporate Affairs and Operations

Supervised 10 administrative professionals and led office operations, budgeting, event logistics, business continuity, and human resources coordination. Supported five business unit budgets totaling $10 billion and introduced workplace wellness and operational initiatives that improved employee engagement.

Business Development · Operations and Implementation

Mastercard

Senior Business Assistant and Associate Account Manager

Managed East Region corporate accounts spanning healthcare, legal, nonprofit, and e-commerce markets. Generated approximately 450 qualified leads annually, nurtured more than 300 accounts, contributed to more than $1 billion in business-share growth, and oversaw a $4.5 million departmental budget.

Entrepreneurship

Building an independent venture from intellectual property to products, platforms, and market execution

Heart & Soul Beware, LLC

As founder of Heart & Soul Beware, LLC, I set the strategic direction and lead the growth of an independent publishing and creative business. The work encompasses original intellectual property, publishing, brand and product development, ecommerce, digital experiences, and audience-facing platforms.

Building the venture requires connecting creative vision with business operations—turning concepts into publishable work, market-ready products, functioning platforms, and sustained execution across interconnected workstreams.

Operating Evidence

  • Business strategy and platform development
  • Publishing and original intellectual property
  • Brand, product, and ecommerce execution
  • Website and interactive experience development
  • Operational planning across interconnected workstreams
Visit Heart & Soul Beware

Contact

Let us discuss the work ahead

I welcome conversations about senior operations and leadership opportunities, consulting and advisory engagements, speaking, strategic collaboration, business development, and implementation-focused work.